Feeling worried about your health?
Our Advice Line is here for you.
No problem is too big or too small. Whatever your question or concern, we’re here to help. From finding support after a diagnosis to managing your condition well and living life to the full, our Advice Line team are here to support you every step of the way.
Get support
Feeling worried about your health, want to find out more about how to access support, or just need a friendly, listening ear? Our Advice Line team are here to help people living with chest, heart, stroke and Long Covid conditions, as well as their families, carers and healthcare workers.
Freephone:
0808 801 0899
Email:
Text:
NURSE to 66777 (standard rates apply)
Opening Hours:
Monday – Friday: 9am – 4pm
Advice Line referral form
Visit our referral form if you’re looking to refer yourself or your patient to our Advice Line service or if you’re referring on behalf of a relative or friend.
We’re here to help
The Advice Line service is free and confidential. Our Advice Line are a team of qualified specialist Advice Line Practitioners, Advice Line Coordinators and volunteers. The team can provide a qualified, supportive listening ear and all our health advice is based on current Scottish and UK medical guidelines. Here are just a few of the ways we can help:
- Answering questions about your health condition, whether you’re newly diagnosed or have been living with your condition for years.
- Supporting you with your emotional and mental wellbeing.
- Referring you to other Chest Heart & Stroke Scotland services – such as Peer Support Groups, Kindness Calls or Community Support Services – to get the tailored support you need.
- Linking you with one of our volunteers to provide ongoing support.
- Sending you health information booklets and factsheets by email or post.
- Recommending other organisations or services where you can find further help.
CHSS is committed to safeguarding everyone involved in our activities. This means providing a safe environment which actively prevents harm, respecting the wishes of individuals and responding promptly and effectively to incidents. For further information on safeguarding at CHSS please click here.
“After my very first call, I felt so much better about myself”
Just ask Debbie
Debbie from Perthshire had a stroke just after her 40th birthday and called our Advice Line for support.
Despite having her wonderful, supportive family around her, Debbie couldn’t help but feel isolated. She desperately wanted to talk to someone who understood what she was going through.
“After my very first call, I felt so much better about myself. It really was a lifeline for me and I know they’ve helped so many others through dark times,” says Debbie.
“The Advice Line practitioners are absolutely worth their weight in gold – I don’t know what I would’ve done without their help and their friendship. I would’ve been lost without them.”
Weather Alert Service
If you have a heart or chest condition which affects your breathing, sign up for our free Weather Alert Service. Our Advice Line practitioners monitor the air quality, wind speed, temperature and pollen count every day, and will send you a text message about bad weather or poor air quality in your local area.
To sign up, just text WEATHER to 66777 (standard rates apply).
Have you provided or witnessed CPR?
If you’ve performed CPR on someone or witnessed someone receiving CPR, you may find yourself struggling to process what has happened.
But you don’t have to go through this alone. We’re here to help you.
Our Advice Line Practitioners, made up of trained healthcare professionals, are here to listen and help you process what you’ve experienced and provide advice, support and a friendly, listening ear.